A.A.A. CLAIM REGISTRATION FORM

Dear customer,

We are sorry to hear about the damage to your item/person. At Aeropuerto Internacional Reina Beatrix, we take great care to ensure that important matters such as this are properly addressed. In order to do so, we would like to request the following information to process the claim adequately.

Claim Registration

Full Name

Email address

Date of loss or damage

Time of loss or damage

Location of loss or damage

Name of the airline (If applicable)

Date of travel (If applicable)

Flight number (If applicable)

Passenger Status

Incoming passenger

Outgoing passenger

Non-passenger

Monetary value of what you would like to claim because of the occurrence (in USD)

Description of the incident

Bank Information

Beneficiary Name

Beneficiary Address

Bank Name

Bank Address

Bank Account Number

SWIFT Code

Upload Documents

Only JPEG, PNG, and PDF files are allowed for uploads. Excel or Word files are not accepted.
Each file must not exceed 5 MB in size.

Photos of damage (Select multiple photos)

Other documents if applicable (e.g. Boarding passes, vehicle insurance)

Invoice, receipt, quotation or proof of payment

* Fields are mandatory

Disclaimer: Please review our claim procedure before submitting the form.

All claims need to be substantiated with the corresponding documents (bills/invoices, invoices of costs, receipts, etc.). Once we receive your submission, your documents will be reviewed by one of our Risk, Insurance & Compliance Officers.

Please allow up to 5 business days for a confirmation email that your case has been reviewed. THIS FORM IS A REQUEST FOR INFORMATION ONLY AND DOES NOT CONSTITUTE ANY ADMISSION OF LIABILITY ON THE PART OF AEROPUERTO INTERNACIONAL REINA BEATRIX.

Please be advised that Aeropuerto Internacional Reina Beatrix will not honor or process claims from passengers who miss their flights due to long lines at check-in, immigration and security, or failure to arrive at the airport on time. We strongly recommend that all travelers arrive at the airport well in advance of their scheduled departure to allow sufficient time for check-in, security screening, and boarding procedures.

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A.A.A. CLAIM REGISTRATION FORM

Claim Registration

Bank Information

Upload Documents

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