Passenger Flow Control

U.S.-bound passengers: Access to the U.S. Check-In Terminal is limited to 3 hours before departure as part of Gateway2030 construction measures to support a more efficient travel experience.

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Passenger Experience Enhancement - No Shoe Removal Required

Passengers will no longer need to remove their shoes during the security screening process, making your journey faster and more comfortable while maintaining the highest security standards.

All Travelers: Keep your shoes on.

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Parking Ticket Claim

With the form below you can submit all details about your parking ticket incident. 

Please provide clear photos of your parking ticket, ID and all the receipts you have from the pay station. Additionally provide a detailed description of the incident. We will review your claim and get back to you within 48 hours. 

Important Note: This form is solely for Overpaid Parking Claims.


* Fields are mandatory