Effective Tuesday, June 17, 2025

As part of ongoing efforts to improve the passenger experience during the Gateway 2030 Construction Project, AUA Airport is introducing Passenger Flow Control measures for all U.S.-bound travelers.

This system regulates when passengers can enter the U.S. Check-In Terminal, helping to reduce crowding and ensure a safe, timely check-in and boarding process.

Terminal Access by Scheduled Departure Time

Starting June 17, 2025, all passengers flying to the United States may enter the new check-in terminal no earlier than three (3) hours before their scheduled departure time.

Access will be managed using a color-coded group system based on flight departure times. Please check the chart below to determine when you're eligible to enter the terminal.

Note: Passengers who arrive earlier than their assigned time will be asked to wait outside until their group is called.

If Your Flight is Delayed

If your flight is delayed, you are still required to arrive at the airport based on your original scheduled departure time, not the updated (delayed) time. For further guidance, please contact your airline.

Plan Ahead

To avoid delays:

• Verify your flight’s scheduled departure time.
• Coordinate with your hotel or tour operator to avoid arriving too early.
• Submit accurate flight information when completing your Electronic Disembarkation (ED) Card, as your time slot is based on that data.

This initiative helps us manage terminal occupancy and maintain an efficient airport experience for everyone.

Thank you for your cooperation.

– Aruba Airport Authority N.V.

FAQ 

1. What is “Passenger Flow Control”?

Passenger Flow Control is a new system implemented at Aruba Airport’s U.S. Check-In Terminal to better manage the number of passengers inside the terminal at any given time. It introduces a color-coded group entry system based on flight departure times, and passengers may now enter the terminal no earlier than 3 hours before their scheduled departure.

2. Why is this being introduced?

This system is designed to reduce crowding, improve passenger flow, and create a smoother airport experience during our Gateway 2030 construction period.

3. How do I know when I can enter the terminal?

Your entry time is determined by your flight’s scheduled departure time, using a color-coded system shared by Aruba Airport. You may enter the terminal no earlier than 3 hours before your scheduled departure time. If you arrive earlier, you will be asked to wait outside.

4. Why is the suggested check-in time 3 hours before departure?

Aruba offers U.S. pre-clearance, meaning passengers clear U.S. immigration and customs before leaving Aruba. This process takes time and includes:

• Airline Check-In
• Passport Control & Aruba Immigration
• Security Screening
• U.S. Customs and Border Protection (CBP)
• Proceed to your departure gate

Arriving 3 hours before departure ensures you have sufficient time to complete all these steps and avoid missing your flight.

5. What happens if my flight is delayed?

Even if your flight is delayed, you should follow the original scheduled departure time to determine your terminal entry window. If in doubt, consult with your airline for guidance.

6. How is my group assigned?

• For tourists, your group is assigned based on your flight’s scheduled departure time, which you submit when completing your Electronic Disembarkation (ED) Card. Make sure to enter your flight details accurately.
• For residents of Aruba traveling to the U.S., your group will be determined based on your flight's scheduled departure time as listed on your airline ticket, since the ED Card is not required for local departures.

Please be sure to arrive at the airport no earlier than three (3) hours before your scheduled departure time.

7. Who does this apply to?

This system applies to all passengers traveling to the United States, including both visitors and residents of Aruba.

8. Can I enter the terminal just 1 hour before my flight?

Technically, yes—airlines close check-in counters 1 hour before departure, and the last entry group is scheduled accordingly.

However, we strongly advise arriving 3 hours before your flight to complete all pre-clearance procedures without stress.

9. What if I arrive too early for my assigned time slot?

If you arrive before your assigned terminal entry time, you will be asked to wait outside until your group is called. AUA Airport ambassadors will be stationed at entrances to assist and manage the flow.