Passenger Flow Control at Check-in for US-Bound Passengers

November 25, 2021

ORANJESTAD - Aruba Airport Authority N.V. (AAA), the company that manages and operates Aeropuerto Internacional Reina Beatrix (AUA Airport) informs all US departing passengers that starting December 1, 2021 AUA Airport will introduce “Passenger Flow Control” at the check in terminal for all passengers to the USA.

Based on agreements made by the Aruban Government with the US CBP in Washington recently, ongoing construction activities in the terminal building and also Covid restrictions, AUA Airport has created a staged approach to allow passengers to enter the check in facilities and the terminal for processing.

The Passenger Flow Control concept entails that passenger are allowed to enter the check in facilities based on separate groups (Yellow, Blue and Orange) established by the scheduled airline departure times. Passengers will thus receive a dedicated timeslot to enter the terminal as indicated in table below.

This dedicated timeslot is determined for visitors based on the information provided in the ED (Electronic Disembarkation) Card where information on the departure flight will also have to be submitted. Residents travelling out of Aruba to the US should take their scheduled departure time into account to determine at what time they are allowed to check-in (not earlier than 3 hours before that time of departure). The Passenger Flow Control is introduced with the intention to prevent passengers arriving (too) early at AUA Airport for check-in. This will be in place for the winter season starting December 1, 2021, until March 12, 2022.


AUA Airport will have ambassadors at the entry doors to actively control the time slots per passenger. Early passengers will have to wait outside for their correct time slot.


With this Passenger Flow Control AUA Airport hopes to better manage the processing of passengers at the different check points inside the terminal areas and therefore also contribute to shorter lines and waiting times resulting in a much safer environment and better service levels for all passengers. AAA counts on the active participation and control of all stakeholders in this process to ensure that passengers are dropped off at the airport “in time” as per their assigned time slots for check-in of flights to the US.


Papiamento

Entrante Diaranson 1 di December 2021 na AUA Airport:

“Passenger Flow Control” na check-in pa pasaheronan pa Merca

ORANJESTAD - Aruba Airport Authority N.V. (AAA), e compania cu ta maneha y opera Aeropuerto Internacioal Reina Beatrix (AUA Airport) ta informa tur pasahero biahando pa Merca cu desde December 1, 2021, AUA Airport lo introduci “Passenger Flow Control” na e terminal di check-in pa tur pasahero biahando pa Merca.

Basa riba acuerdonan haci entre Gobierno di Aruba cu US CBP na Washington recientemente, y relashona cu trabounan di construccion cu ta andando den e terminal di AUA Airport y tambe en conneccion cu resticcionnan di Covid, AUA Airport a crea un manera den etapa pa asina permiti pasaheronan biahando pa Merca pa drenta e terminal di check-in Mericano pa wordo procesa. Un asina yama “Passenger Flow Control”.

E concepto di Passenger Flow Control ta ensera cu pasaheronan lo wordo permiti pa drenta e check-in terminal basa riba gruponan separa cu nan codigo di color (Geel, Blauw y Oranje) cu a wordo determina a base di e orario di salida di e buelonan. Pasaheronan lo hanja un tempo pre-determina pa drenta e check-in terminal manera indica den e tabel aki bou:

E tempo pre-determina aki lo wordo determina pa bishitantenan basa riba e informashon cu nan indica den e ED (Electronic Disembarkation) Card na yegada. Aki e orario di buelo di salida lo mester wordo indica. Residentenan biahando for di Aruba pa Merca lo mester wak e orario di e salida di nan buelo pa determina ki ora nan lo ta permiti pa cuminsa e proceso di check-in (no mas prome cu 3 ora prome cu e buelo sali). E Passenger Flow Control ta pa preveni cu pasaheronan ta yega (mucho) trempan na AUA Airport pa check-in. Esaki lo keda vigente durante e periode di Winter cuminsando 1 di December 2021 te cu 12 di Maart 2022.

AUA Airport lo tin embahadornan trahando na e terminal di check-in Mericano pa activamente controla e tempo pre-determina pa check in pa cada pasahero. Pasaheronan cu yega mucho trempan lo mester warda pafo pa por drenta ora nan orario yega.

Cu e control di e fluho aki AUA Airport ta premira di por maneha e proceso di e pasahero mihor na e varios puntonan di chekeo den full e proceso den e terminal y asina contribui na haci e liñanan mas cortico y pa baha e tempo di espera cu lo resulta den un ambiente mas sigur y cu mihor nivel di servicio pa tur pasahero.

AAA ta conta riba e participashon activo y control pa cu esaki dor di tur partner envolvi den e proceso aki pa sigura cu e pasaheronan lo wordo treci na AUA Airport “na ora” segun nan tempo pre-determina pa check-in pa nan biahe pa Merca.