Following January 3rd flight disruptions, airport operations are back to normal operations.
Passengers with confirmed scheduled flights are advised to arrive on time. Passenger Flow Control measures remain in effect, and the airport may be busier than usual as previously cancelled flights are being accommodated today in close coordination with airline partners and airport authorities, in a safe and secure manner.
Passengers traveling with carry-on luggage only, who already have their boarding pass and are within the airline check-in window, may proceed directly to the Immigration checkpoint. These passengers do not need to check in or enter the check-in hall. This measure is in place to support smooth passenger flow and reduce congestion inside the terminal.
Passengers whose flights were cancelled, as well as travelers without a confirmed flight, are strongly advised not to come to the airport and to contact their airline directly for rebooking and travel arrangements.
Passengers are encouraged to check directly with their airline and visit
https://www.airportaruba.com/live-departure-times
for the most up-to-date flight information before traveling to the airport.
More information on Passenger Flow Control is available at:
https://www.airportaruba.com/passenger-flow
Last updated: January 4, 2026 | 7:37 PM
Passengers whose flight to Aruba was cancelled and who are traveling on a new date must complete a new ED Card once their updated flight details are confirmed.
You will not be charged again — your previous payment remains valid and is recognized by passport information.
Completing a new ED Card helps ensure smooth processing upon arrival.
Submit your ED Card at: edcardaruba.aw
U.S.-bound passengers: Access to the U.S. Check-In Terminal is limited to 3 hours before departure as part of Gateway2030 construction measures to support a more efficient travel experience.
To assist stranded passengers, Southwest Airlines and Delta Air Lines added extra flights for January 5.
Extra Flight Details Southwest Airlines:
WN 8818 – Orlando (MCO) ➝ Aruba (AUA) | 12:15
WN 8817 – Aruba (AUA) ➝ Orlando (MCO) | 13:15
Booking Options:
Passengers may book this flight via Southwest.com, the Southwest mobile app, or by contacting Southwest Customer Relations / Call Center at +297 588 2900.
Extra Flight Details Delta Air Lines:
DL 9897 – Aruba (AUA) ➝ Atlanta (ATL) Estimated Departure: ~16:45
DL 9901 – Aruba (AUA) ➝ New York (JFK) Via Miami (MIA) Estimated Departure: 16:15
Booking Options:
Customers affected by cancellations, or those wishing to adjust their travel plans, are encouraged to:
ORANJESTAD - Aruba Airport Authority N.V. (AAA) was called on stage in Mauritius during the Airports Council International (ACI) Airport Service Quality Awards ceremony where large and small airports around the world compete for awards that recognize best passenger service and experience.
On a monthly basis, a survey is held among passengers leaving Aruba to determine the passengers’ satisfaction level. In particular, satisfaction in the processes that take place at the time of travel. The processes include airport access, check-in process, immigration and security processes, way finding, the retail and food and beverage facilities, airport facilities in general, the arrival process, the overall ambiance and the passengers’ general satisfaction level. No less than 34 different processes are scored by the passenger. The information is compiled on monthly and quarterly basis, and the information is then sent for the airport to analyze and make the necessary adjustments.
The ASQ Awards are presented to airports to which clients give the highest scores during the period of one year. The categories are organized to recognize the achievements of airports of varying sizes, and in the different regions. Aruba Airport has won the third place in the best regional airport with over 2 million passengers annually, which is shared with Quito Airport.
Aruba Airport has also won the top prize as the airport that has shown the most improvement in the Latin America and Caribbean Regions. In other words, the Aruba Airport excelled at being the best at improving services within the Latin American and Caribbean Regions.
“The ASQ Program offers us a valuable instrument to analyze and direct our efforts where to make improvements, and these awards give us the confirmation that we are heading in the right direction. We will continue with our objective of becoming leaders in customer service among airports. “This award is not only the achievement of us as the airport and airport community, but a huge achievement for our passengers,” said Marc Figaroa, Commerce Manager for AAA who accepted the awards in Mauritius.”
