Passenger Alert – Check Flight Status Before Coming to the Airport

Operational Update

Following January 3rd flight disruptions, airport operations are back to normal operations.

Passengers with confirmed scheduled flights are advised to arrive on time. Passenger Flow Control measures remain in effect, and the airport may be busier than usual as previously cancelled flights are being accommodated today in close coordination with airline partners and airport authorities, in a safe and secure manner.

Passengers traveling with carry-on luggage only, who already have their boarding pass and are within the airline check-in window, may proceed directly to the Immigration checkpoint. These passengers do not need to check in or enter the check-in hall. This measure is in place to support smooth passenger flow and reduce congestion inside the terminal.

Passengers whose flights were cancelled, as well as travelers without a confirmed flight, are strongly advised not to come to the airport and to contact their airline directly for rebooking and travel arrangements.

Passengers are encouraged to check directly with their airline and visit
https://www.airportaruba.com/live-departure-times
for the most up-to-date flight information before traveling to the airport.

More information on Passenger Flow Control is available at:
https://www.airportaruba.com/passenger-flow

Last updated: January 4, 2026 | 7:37 PM

 

ED Card Reminder for Inbound Passengers

Passengers whose flight to Aruba was cancelled and who are traveling on a new date must complete a new ED Card once their updated flight details are confirmed.

You will not be charged again — your previous payment remains valid and is recognized by passport information.
Completing a new ED Card helps ensure smooth processing upon arrival.

Submit your ED Card at: edcardaruba.aw

Passenger Flow Control

U.S.-bound passengers: Access to the U.S. Check-In Terminal is limited to 3 hours before departure as part of Gateway2030 construction measures to support a more efficient travel experience.

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Additional Flights to Assist Stranded Passengers

To assist stranded passengers, Southwest Airlines and Delta Air Lines added extra flights for January 5.

Extra Flight Details Southwest Airlines:

WN 8818 – Orlando (MCO) ➝ Aruba (AUA) | 12:15

WN 8817 – Aruba (AUA) ➝ Orlando (MCO) | 13:15

Booking Options:

Passengers may book this flight via Southwest.com, the Southwest mobile app, or by contacting Southwest Customer Relations / Call Center at +297 588 2900.

Extra Flight Details Delta Air Lines:

DL 9897 – Aruba (AUA) ➝ Atlanta (ATL) Estimated Departure: ~16:45

DL 9901 – Aruba (AUA) ➝ New York (JFK) Via Miami (MIA) Estimated Departure: 16:15

Booking Options:

Customers affected by cancellations, or those wishing to adjust their travel plans, are encouraged to:

  • Use the Fly Delta App
  • Visit Delta.com
  • Contact Delta Reservations (800) 221-1212

Travel Advisory: New Passenger Flow Control for U.S. Departures

Travel Advisory: Updated Passenger Flow Control for U.S.-Bound Departures

Effective Winter Travel Season 2025

To continue ongoing efforts to improve the passenger experience during the Gateway 2030 construction project, AUA Airport will maintain its Passenger Flow Control measures throughout the Winter 2025 travel period. This system regulates when passengers can enter the U.S. Check-In Terminal, helping to reduce crowding and ensure a safe, timely check-in and boarding process.

As Aruba transitions into the Daylight Savings Time schedule, the entry windows for U.S.-bound passengers have been updated accordingly.

Terminal Access by Scheduled Departure Time

All passengers traveling to the United States may enter the U.S. Check-In Terminal no earlier than three (3) hours prior to their scheduled departure time. Access will continue to be organized using a color-coded system based on departure times.

Please refer to the chart below to determine when you are eligible to enter the terminal.

 

If Your Flight is Delayed

If your flight is delayed, you are still required to arrive at the airport based on your original scheduled departure time, not the updated (delayed) time. For further guidance, please contact your airline.

Please note: U.S. Customs and Border Protection (CBP) operations at the airport close at 6:00 PM, so passengers must follow their originally scheduled departure time to ensure they are processed on time.

Plan Ahead

To avoid delays:

  • Verify your flight’s scheduled departure time.
  • Coordinate with your hotel or tour operator to avoid arriving too early.
  • Submit accurate flight information when completing your Electronic Disembarkation (ED) Card, as your time slot is based on that data.

This initiative helps us manage terminal occupancy and maintain an efficient airport experience for everyone.

 
Thank you for your cooperation.

– Aruba Airport Authority N.V.



FAQ 


1. What is “Passenger Flow Control”?

Passenger Flow Control is a new system implemented at Aruba Airport’s U.S. Check-In Terminal to better manage the number of passengers inside the terminal at any given time. It introduces a color-coded group entry system based on flight departure times, and passengers may now enter the terminal no earlier than 3 hours before their scheduled departure.

 

2. Why is this being introduced?

This system is designed to reduce crowding, improve passenger flow, and create a smoother airport experience during our Gateway 2030 construction period.

 

3. How do I know when I can enter the terminal?

Your entry time is determined by your flight’s scheduled departure time, using a color-coded system shared by Aruba Airport. You may enter the terminal no earlier than 3 hours before your scheduled departure time. If you arrive earlier, you will be asked to wait outside.

 

4. Why is the suggested check-in time 3 hours before departure?

Aruba offers U.S. pre-clearance, meaning passengers clear U.S. immigration and customs before leaving Aruba. This process takes time and includes:

  • Airline Check-In
  • Passport Control & Aruba Immigration
  • Security Screening
  • U.S. Customs and Border Protection (CBP)
  • Proceed to your departure gate

 

Arriving 3 hours before departure ensures you have sufficient time to complete all these steps and avoid missing your flight.

 

5. What happens if my flight is delayed?

Even if your flight is delayed, you should follow the original scheduled departure time to determine your terminal entry window. If in doubt, consult with your airline for guidance.

 

6. How is my group assigned?

  • For tourists, your group is assigned based on your flight’s scheduled departure time, which you submit when completing your Electronic Disembarkation (ED) Card. Make sure to enter your flight details accurately.
  • For residents of Aruba traveling to the U.S., your group will be determined based on your flight's scheduled departure time as listed on your airline ticket, since the ED Card is not required for local departures.


Please be sure to arrive at the airport no earlier than three (3) hours before your scheduled departure time.

 

7. Who does this apply to?

This system applies to all passengers traveling to the United States, including both visitors and residents of Aruba.

 

8. Can I enter the terminal just 1 hour before my flight?

Technically, yes—airlines close check-in counters 1 hour before departure, and the last entry group is scheduled accordingly.

However, we strongly advise arriving 3 hours before your flight to complete all pre-clearance procedures without stress.

 

9. What if I arrive too early for my assigned time slot?

If you arrive before your assigned terminal entry time, you will be asked to wait outside until your group is called. AUA Airport ambassadors will be stationed at entrances to assist and manage the flow.