U.S.-bound passengers: Access to the U.S. Check-In Terminal is limited to 3 hours before departure as part of Gateway2030 construction measures to support a more efficient travel experience.

Winter Storm Fern, affecting parts of the United States, is expected to impact flights to and from Aruba on Sunday, Jan. 25, and Monday, Jan. 26.

Passengers are strongly advised to check their flight status directly with their airline before traveling to the airport, as airlines provide the most up-to-date information.

We wish all travelers safe travels and appreciate your understanding. ✈️

Parking Ticket Claim

With the form below you can submit all details about your parking ticket incident.

Please provide clear photos of your parking ticket, ID and all the receipts you have from the pay station. Additionally provide a detailed description of the incident. We will review your claim and get back to you within 48 hours.

Important Note: This form is solely for Overpaid Parking Claims.

First Name

Last Name

Upload a photo of your parking ticket

Last 4 digits of the debit or credit card used for payment

Identification (copy of your driver’s license or passport)

All tickets you received from the pay station machine

Name of your bank

Bank account number (only current account)

Your street address

Your email address

Your phone number (including country code)

The plate number of the car

Please provide a description of the incident

* Fields are mandatory

Parking Ticket Claim

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